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Plain-English source documents for UniOps. If you need a signed copy of any of these for procurement or compliance, email team@uniops.app.

Terms of Service

Effective 9 July 2026 · Version 2026-07-09.v1

These Terms of Service ("Terms") govern your access to and use of the software, websites, and desktop applications provided by UniOps, Inc. ("UniOps", "we", "us", or "our"). By creating an account or using the Service you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to that organization. If you do not agree, do not use the Service.

Section 17 contains a binding arbitration agreement and a class-action waiver. It affects how disputes between you and UniOps are resolved. Please read it carefully.

1. The Service

UniOps is a multi-tenant workspace that lets organizations share access to internal tools and SaaS subscriptions without sharing passwords. The Service includes the web dashboard at uniops.app, the UniOps desktop application, the session, proxy, and routing infrastructure that backs them, and any associated documentation.

2. Accounts and eligibility

  • You must be at least 18 years old to create an account.
  • You must provide accurate registration information and keep it current.
  • You are responsible for keeping your password and 2FA factors confidential and for all activity under your account.
  • One human per account. Do not share accounts with other people or with automated systems beyond the integration features UniOps documents.

3. Workspaces and roles

UniOps organizes users into workspaces (also called organizations). Each workspace has one or more owners; owners can add members, assign roles, transfer ownership, and delete the workspace. Workspace data, including audit logs, tool metadata, member presence, and usage measurements, is shared among members of that workspace and is invisible to members of other workspaces.

4. Acceptable use

You agree not to use the Service to:

  • Break any law or any third party's rights.
  • Access services you are not authorized to access, or store credentials you do not have authority to store.
  • Reverse-engineer, decompile, or attempt to extract source code from any UniOps binary, except as expressly permitted by applicable open-source license terms.
  • Resell, sublicense, or expose the Service as a paid product without a written agreement with UniOps.
  • Use the Service to send spam, run denial-of-service tools, mine cryptocurrency, scrape at high volume, or generate content that violates the policies of any tool integrated with UniOps.
  • Circumvent rate limits, billing gates, or workspace boundaries.
  • Interfere with the security, availability, or integrity of the Service or any other user's use of it.

5. Your content

"Your Content" means the credentials, cookies, session material, tool metadata, custom prompts, audit log entries, and other data that you or your workspace upload to or generate through the Service. You retain all ownership of Your Content. You grant UniOps a worldwide, royalty-free license to host, store, transmit, display, encrypt, decrypt, route, and process Your Content solely to operate and improve the Service for you and your workspace, and to comply with law.

You represent that you have the rights to grant this license and that Your Content does not violate any law or third-party agreement.

6. Plans, fees, trials, and refunds

Some features of the Service require a paid plan. Fees, billing intervals, and seat limits are described at uniops.app/#pricing. Unless stated otherwise:

  • Subscription fees are billed in advance, are non-refundable except where required by law, and renew automatically until canceled.
  • You can cancel at any time from your billing portal; access continues through the end of the paid period.
  • We may change plan pricing on prospective renewals with at least 30 days' notice.
  • Where we offer a free trial, you may be asked to provide a payment method at signup. Unless you cancel before the trial ends, the trial converts to a paid subscription at the price disclosed at signup, and your payment method is charged. We tell you the trial length and price before you start.
  • Taxes are your responsibility unless we are legally required to collect them.

Payments are processed by our payment partner, currently Whop. Payment Card Industry compliance is maintained by the payment processor, not UniOps directly. See Privacy for what information we receive from the processor.

7. Beta features

Features labeled "beta", "preview", or similar are provided as-is, may change or be discontinued without notice, and are excluded from any service-level commitments. Do not rely on beta features for production-critical workflows.

8. Third-party tools and connected accounts

The Service lets you connect third-party tools and accounts (for example a shared SaaS subscription) and store their sign-in material so your workspace can access them. Those tools are operated by third parties and are governed by their own terms and policies. Because this is central to how UniOps works, you specifically agree that:

  • You are solely responsible for ensuring that connecting an account, storing its credentials, and sharing access to it through UniOps is permitted by that tool's terms of service and by anyone whose account it is. You represent that you have all rights and authorizations needed to do so.
  • UniOps does not control third-party tools and does not guarantee that they will remain available, that access through UniOps will not be detected, rate-limited, challenged, suspended, or terminated, or that a provider will not take action against a connected account. You assume all risk arising from a third party's enforcement of its own terms, including account suspension, loss of access, or loss of data held by that third party.
  • UniOps is not responsible for the availability, accuracy, security, content, or behavior of any third-party tool, or for any charges a third party bills to a connected account.
  • You will not use the Service to violate a third party's terms, to gain unauthorized access to any account, or to evade a third party's technical or contractual controls in a manner that is unlawful.

9. Workspace monitoring and member data

The Service measures activity within a workspace, including presence, active and worked time, tool usage, and desktop application usage, and makes those measurements available to workspace owners and admins, as described in our Privacy Policy. If you are a workspace owner, you are the controller of that data and you represent and warrant that, before enabling or relying on these measurements, you have provided all notices to and obtained all consents from your members that applicable law (including workplace, privacy, and electronic-communications law in each member's location) requires. You are responsible for how you use these measurements. You will indemnify UniOps for claims arising from your failure to provide those notices or obtain those consents, as set out in section 16.

10. Intellectual property

UniOps and our licensors own all rights, title, and interest in and to the Service, including all software, brand names, logos, and visual design. Except for the limited right to use the Service per these Terms, no rights are granted to you.

11. Feedback

If you send us suggestions or feedback about the Service, you grant UniOps a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or obligation to you.

12. Confidentiality

Each party will protect the other's confidential information with at least the same degree of care it uses for its own confidential information, and never less than reasonable care. Confidential information includes pricing, security architecture, and any non-public information shared in connection with the Service. The receiving party may disclose confidential information only as required by law, with prior notice where lawful.

13. Suspension and termination

We may suspend or terminate your access immediately if you breach these Terms, if your use creates a risk to the Service or to other users, or if we are required to do so by law. We will give reasonable notice unless doing so would create that risk. You may stop using the Service at any time. On termination, your access stops and the data-retention rules in our Privacy Policy apply. Sections that by their nature should survive termination will survive, including sections 5, 8, 9, 10, 11, and 14 through 21.

14. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNIOPS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY THIRD-PARTY TOOL WILL BE ACCESSIBLE THROUGH THE SERVICE, OR THAT USE OF A THIRD-PARTY TOOL THROUGH THE SERVICE WILL NOT BE DETECTED OR RESTRICTED BY THAT THIRD PARTY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNIOPS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR FOR ANY LOSS ARISING FROM A THIRD PARTY'S SUSPENSION OR TERMINATION OF A CONNECTED ACCOUNT, ARISING FROM YOUR USE OF THE SERVICE. UNIOPS' TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID UNIOPS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD $100 IF YOU HAVE NOT PAID UNIOPS ANYTHING. THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

16. Indemnification

You will defend, indemnify, and hold harmless UniOps and its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) brought by a third party arising out of (a) your breach of these Terms, (b) Your Content, (c) a connected tool or account you added, including any claim by a tool provider or by the owner of a connected account, (d) your monitoring of or collection of data about your members under section 9, or (e) your violation of any law or third-party right.

17. Dispute resolution; arbitration; class-action waiver

Please read this section carefully. It requires you and UniOps to resolve most disputes through binding individual arbitration rather than in court.

  • Informal resolution first. Before starting an arbitration, you agree to contact us at team@uniops.app and give us 30 days to resolve the dispute informally.
  • Binding arbitration. Any dispute not resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be held in New Castle County, Delaware, or by videoconference. Judgment on the award may be entered in any court with jurisdiction.
  • Class-action waiver. You and UniOps agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
  • Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect its intellectual property or confidential information.
  • Opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing team@uniops.app with your account email and the words "arbitration opt-out". Opting out does not affect any other part of these Terms.

18. Governing law and venue

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. For any dispute not subject to arbitration, the exclusive venue is the state or federal courts located in New Castle County, Delaware, and each party consents to personal jurisdiction there. Nothing in this section limits a consumer's right to bring a claim in the courts of their country of residence where applicable law makes that right non-waivable.

19. Export controls and sanctions

You represent that you are not located in, and will not use the Service in or for the benefit of, any country or party subject to US embargoes or sanctions, and that you will comply with applicable export-control and sanctions laws.

20. Force majeure

UniOps is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, network or infrastructure failures, actions of third-party tools or providers, and governmental actions.

21. General

  • Entire agreement. These Terms, together with the Privacy Policy and any order or written agreement between us, are the entire agreement between you and UniOps regarding the Service.
  • Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision is limited to the minimum extent necessary.
  • Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or asset sale.
  • Waiver. Our failure to enforce a provision is not a waiver of it.
  • Notices. We may give notice by email or in-product banner. You may send legal notices to team@uniops.app.

22. Changes to these Terms

We may update these Terms from time to time. When we do, we'll change the version stamp at the top of this page and, for material changes, notify you by email or in-product banner at least 14 days before the change takes effect. Continued use of the Service after the effective date is acceptance of the new Terms.

23. Contact

Questions about these Terms can be sent to team@uniops.app.